LG Refrigerator Ice Maker Replacement & Water Fill Valve Repair in San Diego
Customer Complaint: LG Refrigerator Ice Maker Stopped Producing Ice
A homeowner in San Diego contacted ETS Appliance Repair after noticing that their LG French door refrigerator had completely stopped making ice. The customer reported that the ice bucket was empty, the dispenser paddle was unresponsive, and manual reset attempts failed to initiate an ice harvest cycle.
Master Technician Field Diagnostics
LG in-door and freezer ice maker assemblies rely on a delicate combination of an internal motorized rake assembly, a mold thermistor sensor, and an ejection heater. Over time, mechanical gear teeth can strip or the internal thermostat can drift out of calibration, leaving the unit stuck mid-cycle.
Our master technician performed on-site electrical diagnostics in San Diego:
- 1Optical Sensor & Door Switch Check: Verified that the door interlock switch and ice level optical sensors were functioning properly, ruling out false bucket-full signals.
- 2Ice Maker Harvest Test: Pressed the manual optical test button on the underside of the LG ice maker control module. The internal drive motor hummed but failed to rotate the ice mold tray, confirming a stripped internal drive gear and burnt tray heater element.
- 3Dual Water Inlet Valve Test: Tested 120V AC solenoid voltage to the water fill valve to ensure clean water flow to the fill tube without freeze-ups.
Repair Execution: Factory OEM LG Ice Maker Assembly Replacement
After reviewing the diagnosis, the customer approved replacing the damaged ice maker assembly:
- Failed Assembly Removal: Unmounted the defective LG ice maker assembly from the upper freezer compartment, disconnecting the multi-pin wire harness.
- OEM Unit Installation: Installed a brand-new factory OEM LG ice maker assembly equipped with an upgraded heavy-duty drive motor and anti-fingerprint ice tray coating.
- Water Line Purge & Alignment: Flushed the water dispenser line and aligned the fill tube directly over the ice mold tray to guarantee leak-free filling.
Final Operational Testing & Harvest Verification
Following installation, our technician executed automated test cycles:
- Harvest Cycle Verification: The new motor rotated smoothly, heating the mold tray and dropping test ice cubes into the storage bin.
- Automatic Water Refill: The water inlet valve energized for precisely 6 seconds, filling the tray to optimal level.
- Temperature & Sensor Check: Verified freezer temperature maintained at 0°F for ideal ice production.
Transparent Invoice & Cost Breakdown
We believe in 100% upfront pricing with zero hidden fees:
- Diagnostic Visit & Multi-Point Inspection: $99.95 *(100% FREE & Waived with completed repair)*
- Genuine OEM LG Ice Maker Assembly & Installation Labor: $517.00
- Total Investment: $517.00
- Warranty Included: 90-Day Parts & Labor Warranty
Maintenance Tip for Refrigerator Owners
If your LG ice maker stops making ice, check if the freezer temperature is above 8°F. Most automatic ice makers require temperatures below 5°F to trigger the internal thermostat sensor. Keeping your freezer coils clean ensures proper freezing temperatures for fast ice production.
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$99.95 Technician Diagnostic Visit • 100% Waived With Completed Repair.
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